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21st Century Operations Using 21st Century Technologies

INFORMATION SHARING FOR TRAFFIC INCIDENT MANAGEMENT

Quality Assurance Statement

The U.S. Department of Transportation provides high-quality information to serve Government, industry, and the public in a manner that promotes public understanding. Standards and policies are used to ensure and maximize the quality, objectivity, utility, and integrity of its information. USDOT periodically reviews quality issues and adjusts its programs and processes to ensure continuous quality improvement. This material is based upon work supported by the Federal Highway Administration under contract number DTFH61-02-C-00134. Any opinions, findings and conclusions or recommendations expressed in this publication are those of the author(s) and do not necessarily reflect the views of the Federal Highway Administration.

Technical Report Documentation

1. Report No.

FHWA-HOP-08-059

2. Government Accession No.
 

3. Recipient’s Catalog No.

4. Title and Subtitle

INFORMATION SHARING FOR TRAFFIC INCIDENT MANAGEMENT

5. Report Date

January 2009

6. Performing Organization Code
 

7. Author(s)

Ingrid Birenbaum, P.E., PTOE

8. Performing Organization Report

9. Performing Organization Name and Address

PBS&J
3230 W. Commercial Boulevard, Suite 100
Fort Lauderdale, FL 33309

10. Work Unit No. (TRAIS)
 

11. Contract or Grant No.

DTFH61-06-D-0007

12. Sponsoring Agency Name and Address

Federal Highway Administration
Office of Transportation Operations
1200 New Jersey Avenue, SE
Washington, DC 20590

13. Type of Report and Period Covered
Technical Report

14. Sponsoring Agency Code

HOTO-1, FHWA

15. Supplementary Notes

Project performed under contract to Battelle for the Federal Highway Administration Office of Operations

16. Abstract

Traffic incident management focuses on developing procedures, implementing policies, and deploying technologies to more quickly identify incidents, improve response times, and more effectively and efficiently manage the incident scene. Because so many entities are involved in response efforts, rapid and effective traffic incident management relies on successful information sharing between public safety agencies, transportation agencies, and other public and private sector incident responders. This document identifies and summarizes the information needs of public and private incident responders. It describes how information is obtained and shared during an event in order to best support safe, quick response. Additionally this document addresses technical and institutional barriers to information exchange as well as methods devised to overcome these barriers. This report presents key research showcasing the advantages of data sharing between multiple agencies. It identifies and summarizes the information needs of various incident response agencies, describing the means to obtain and share information during an event. Case study information is also presented to illustrate various means of information sharing. Collection and distribution of information is addressed in the context of the incident timeline. Selected best practices for information sharing are presented. Various information sharing barriers are presented as well as some strategies to overcome them.

17. Key Words

Transportation Management Plans, Information Sharing, Traffic Incident Management

18. Distribution Statement

No restrictions. This document is available to the public.

19. Security Classif. (of this report)

Unclassified

20. Security Classif. (of this page)

Unclassified

21. No. of Pages

54

22. Price

N/A

Form DOT F 1700.7 (8-72)  Reproduction of completed page authorized.

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